Your commission rate is not fixed. It follows a level, and the level follows how many active referrals you have right now. Read the first level carefully, because it pays 0%.
These are the levels and the rate each one pays:
Bronze, from 0 active referrals, 0%
Silver, from 2 active referrals, 20%
Gold, from 10 active referrals, 25%
Platinum, from 50 active referrals, 27%
Diamond, from 100 active referrals, 30%
With 0 or 1 active referral you are on Bronze, and Bronze pays 0%. Commissions recorded while you are on Bronze are recorded at zero. They are not recalculated later when you reach a higher level. This is the single most important thing to know before you start, and the only fix is to get to two active referrals.
On Dashboard, the Partner Commission card shows your current rate. The Partner Level card below shows Current level with your rate, a progress bar, your count against the next threshold, and the full table of levels with your own row highlighted.
It reads Next level at 10 active referrals (4 to go). with your own numbers, or You have reached the maximum level. once you are on Diamond. That line is the shortest answer to how far you are from a better rate.
Read What counts as an active referral. The count is not what most people assume.
Read How your commission is calculated to see what the percentage is applied to.
Joined us early and see a thank-you card instead of the level table? Read Legacy partners on a flat 30%.
Stuck on any of this? Write to us at [email protected] and we will sort it out with you.