Payouts run once a month. Everything you earned up to the end of last calendar month goes out as one transfer in USD, to the PayPal address on your account. Your Account page states the commitment: Payouts are processed automatically by the 15th day of each month.
Step 1: Let commissions collect during the month
Every commission recorded for you goes into your unpaid balance, shown as Pending Payout on the Payouts page. Nothing leaves as it arrives and there is no early-payment button.
Step 2: Watch the run open early in the month
Early each month we take every unpaid commission dated up to the end of the previous month. Pending Payout drops by that amount and a row appears in Payment History. The money follows by the 15th, so your balance moving before the money lands is normal.
Step 3: Expect one transfer to clear several months
A run has no cut-off on how far back it reaches. An older balance that was never paid, for instance because your PayPal address was added late, goes out with the current one. Payment History still lists one row per month earned, so several rows can add up to one transfer.
Step 4: Check what can hold a balance back
Three things stop a balance from going out:
No PayPal address on your account. You are skipped and the balance waits.
A balance of $0.00. Nothing to send, so no payout is created.
A commission from a platform we have not switched on yet. Shopify always goes out. WIX, WordPress and Direct do not, yet.
There is no minimum. Any balance above zero is sent, whatever its size.
What to do next
Read Pending Payout and Total Earnings for the right number to read as your balance.
Read Payout statuses and payment history to follow a transfer.
No PayPal address yet? Read Complete your profile and add your PayPal email.
Money missing? Read Why you have not been paid yet.
Stuck on any of this? Write to us at [email protected] and we will sort it out with you.