The Payment History card on the Payouts page lists your payouts, one row per month the commissions were earned in. Each row carries a period, a status and an amount, and opens into the payments behind it.
Pending means the payout has been prepared but the money has not been confirmed as sent yet.
Success means the transfer to your PayPal address went through.
Failed means PayPal rejected it, usually because the address is wrong, closed or cannot receive USD.
A row is created when the run is prepared, and its stored status is processing, which the page shows as Pending. It changes once the transfer has been made and the result is written back, later in the month, so Pending on the 5th is normal. A row already reading Success can go back to Pending too: if a late commission lands in that month, the next run reprocesses the period and resets the payout while it does.
Click any row. The page opens as Transactions for that month, with a Summary total and a Transactions List showing Date, App, Customer ID and Your Share per payment. Use the search box or the app filter to find one shop.
Read the Summary carefully. It adds up every commission recorded for you in that calendar month, with no filter on status or platform, so it can be larger than the amount the payout actually transferred.
The history shows the six most recent periods and no more. Rows only appear for months that produced a payout, so a month you earned nothing in is simply absent. The empty state reads You don't have any payment history yet until your first run.
A row showing Failed? Read Why you have not been paid yet.
Need a period older than the six shown? Write to us and we will send it.
Read Pending Payout and Total Earnings for the difference between the history and your live balance.
Stuck on any of this? Write to us at [email protected] and we will sort it out with you.
