Agencies and freelancers often install apps on a client store themselves, so there is no link for the merchant to click. Your Partner ID covers that case. It is a 10-character code that you paste into the app after installing it, and it claims that shop for you exactly as a link would.
Step 1: Copy the ID from Dashboard
On Dashboard, the Your Partner ID card shows the code next to a Copy button. Always use the button. The code mixes upper and lower case letters with digits, and it can contain a hyphen or an underscore, which are the characters people mistype. An ID we do not recognise is rejected outright, so retyping is the most common way to lose a referral.
If the field reads Not available rather than a code, reload the page. If it stays empty, write to us before you install anything.
Step 2: Paste the ID into the installed app
Install the Progus app the normal way, from the app store of the platform the shop runs on. Then paste the ID into the app, as the portal puts it: Paste this partner ID into the installed app on your client's store to assign them to you. Once that is done the shop is credited to you, and an uninstall does not undo it.
Step 3: Check that the shop appeared
Open Customers in the portal. The shop appears as a row under Customer ID. Click the row to open it and confirm the app, its Installation Date and a Status of installed. If the row is not there, the ID never reached us and nothing that shop pays later is credited to you.
What to do next
Read How a customer gets credited to you, in particular what the Customers page lists per app.
Installing a second Progus app on the same store? Supply the ID again, otherwise that app is not credited to you.
Prefer a link? See Your referral links and the apps you can promote.
Stuck on any of this? Write to us at [email protected] and we will sort it out with you.