The portal has five pages and each answers a different question. Knowing which page owns which number saves confusion later, above all between what you have earned in total and what is still waiting to be paid.
Step 1: Start on Dashboard
Three cards at the top: Total Earnings in USD, All Active Subscriptions and Partner Commission, which is your current rate. Partner Level below them holds the tier table and your distance to the next tier. Legacy partners on the flat rate get a thank-you card there instead. Your Partner ID and Your Affiliate Links close the page.
Step 2: Use Analytics for traffic
Analytics has two figures, Clicks and Customers, over a date range you choose, with an optional filter by app. It says how many people opened your links and how many installed something, and nothing at all about money.
Step 3: Use Customers for who is yours
The Customers page lists every shop credited to you with its Total Earnings. Open a row to see each app that shop installed, when, whether it is still installed, which plan it is on and what that plan costs.
Step 4: Use Payouts for money
This is the page that matters for getting paid. Pending Payout is your unpaid balance, and Payment History lists the payouts already prepared, each row opening that month in detail. Total Earnings on Dashboard is a lifetime figure that includes everything already paid, so it is not what you are owed.
Step 5: Use Account for your details
Your name, country and PayPal Email live here. Below them, Payout Information repeats the payment commitment, Connected Accounts links Google or Apple, and Advanced holds the password change and account deletion.
What to do next
Read Pending Payout and Total Earnings if those two figures do not look consistent.
Read Reading your Analytics and Customers pages before comparing clicks against installs.
Stuck on any of this? Write to us at [email protected] and we will sort it out with you.